• SHIPPING ON ALL U.S. ORDERS, ALWAYS. •
DUE TO COVID-19, ORDERS ARE SHIPPED OUT ONLY ONCE A WEEK. THANK YOU FOR YOUR UNDERSTANDING + SUPPORT!
• AT POY, WE DO NOT TOLERATE HATE. •
20% OFF ORDERS OF $40 OR MORE WITH CODE: SHOPSMALL (EXCLUDES PRE-ORDERS // VALID 11/27-11/30)

frequently asked questions



PAYMENT

I accept Shopify Payments (Visa, Mastercard, American Express, Discover, JCB, and Diners Club), PayPal, Apple Pay, Amazon Pay, and Afterpay!  If you do not have a PayPal account, you may still pay through them with any major credit card or a debit card, just like Shopify (though my site). Any custom made orders must be partially paid for prior to making. *See 'commissions' section for more information.

SALES TAX
All Maryland purchases will be charged 6% sales tax.

SHIPPING
SHIPPING IS FREE for US and territories. At this time, I am only shipping within the United States, including US territories, and Canada. This is for items shipped from me directly, not for third party items. Third party items, which is stated in the description, are shipped internationally. All items shipped directly from Plenty of Yellow are done via USPS, insured with tracking. Items will be shipped out within 3-5 business days of payment, unless the item is a custom made order, which will be discussed prior to making.

** DUE TO COVID-19 ** Items are now being shipped out only once a week. I am trying to maintain a schedule, which is packing up all orders by Tuesday night and shipping them out on Wednesday. 


REFUNDS
If, for any reason, you are dissatisfied with your purchase, please contact me. I make sure that each item is handled with the best care possible. I want you to be more than pleased when you receive your order. This includes any issues with third party products!
** There are no refunds allowed for grab bags. **

COMMISSIONS: CURRENTLY OPEN
If you want different wording, colors, or have an idea that's within my style, contact me and I can do my best to work with you! Commissions entail time spent designing something specific and perfect for you, which starts at $150. Once the design is agreed upon, a deposit is required totaling half the price of the item. The rest is due upon completion, prior to shipping. If more than 2 weeks lapses without payment after the item is finished, you forfeit the item and the deposit.

MUGS
Microwave safe. I am now recommending hand-washing only for my mugs. Nothing has happened, but I want to keep it that way. Take care of your favorite things. Love them extra good, with a non-abrasive sponge.

PRINTS / POSTERS
Some come directly from me, some come from a third party. Please read the description for more information on paper, shipping method, etc. Right now, third party shipping for posters is 2-5 business days.

SHIRTS
All shirts are unisex. Machine wash warm, inside out, with like colors. Only non-chlorine bleach. Tumble dry low. Medium iron, not on decoration. Do not dry clean.

For sizing (except BATS shirt -- sizing shown in image below), click here. (For heather colors, click here to see material makeup.) For the most accurate t-shirt color representation, click here.


Right now, third party shipping for shirts is varied. Due to high demand, the time frames they state have proven to be inaccurate. Please understand that fulfillment could take 4-9 business days, but I have seen it take as long as 12. Reach out to me with any concerns. I appreciate your patience with waiting to get these shirts in your hands!

TOTES
Hand wash cold and lay flat to dry. This does not include the sample/seconds tote which should only be spot-treated.

PRICING
All of my products are handmade or designed by me, which requires a lot of time and attention to detail. The prices reflect the care and work put into each item.

ADDITIONAL INFO
All of my painted items are made by hand. Slight imperfections are what make these pieces unique. My wood items are meant to have a raw look. While they are lightly sanded, please know that they could still have sharper edges. There is a thin finishing coat on top of the acrylic paint, but all of my products should be handled with care to ensure a long life.

Please note that the colors on your screen may differ slightly from the actual color of the product. I try my absolute best to make sure the color is represented accurately.

Everything from Plenty of Yellow comes from a pet-friendly, smoke-free home.


If you have any other questions or concerns, please feel free to contact me.